Frequently Asked Questions

How many gallons of water does the tub hold?

60 to 65 gallons without a person in the tub for most models.

How fast does the tub drain?

Properly plumbed – in 2 minutes or less with our 2 inch drain models.

What size of water heater is needed?

We recommend a minimum of 40 gallon gas water heater, 60 gallon electric water heater.

Is there a weight limit for the tub?


How many air jets are in the tub?

The air jetted tub has 16 jets.

How do I clean the tub?

For everyday cleaning, a soft cloth with mild soap and water is all you need. Always rinse after cleaning. DO NOT use scouring pads or abrasive/caustic cleaners.

Vinegar and water may also be used to soften water minerals. To disinfect, use bleach diluted with water to sanitize.

May I use soaps or bath oils?

Yes, however we do recommend that you sanitize the tub after using these products.

What colors are available for the tubs?


What is the fill time?

Our valve has an 14 gpm (gallon per minute) rating. With full water flow, it will take about 4 minutes to fill.

What finishes are available for the faucet and hardware?

Chrome finish.

What sets Safety Bath walk in bathtubs apart from other walk in bathtubs?

High quality – Safety Bath products are manufactured from high quality, durable materials. An example is our Aluminium Door System.

High Flow Tap – comes included with most of our Walk-in-Tubs

Are Safety Bath products CSA and UL certified for Canada and the US?

Safety Bath has CSA (Canadian Standards Association) for Canada and the US and ANSI (American National Standards)/UL (Underwriters Laboratories) approval on the bathtubs and on all the components of the bathtub.

CSA marks mean a product has been tested and has met applicable standards for safety and/or performance. CSA International is accredited by the Occupational Health and Safety Administration (OSHA) as a Nationally Recognized Testing Laboratory (NRTL). CSA International tests to applicable U.S. standards.

What is the warranty?

All Safety Bath products have a lifetime warranty on the door seal. The warranty on other features for individual products varies, please see the warranty section on this website.

Where are Safety Bath products manufactured?

Everything we sell at Safety Bath is either manufactured or assembled in Lethbridge, Alberta Canada! We are a Proud Canadian Company with a vast Dealer network to support you. Invest with us in confidence!

What is the tub composed of?

Acrylic with ABS and Fiberglass backing which comes in a smooth finish. The door and jamb has all aluminum construction. Tub frame is made of stainless steel.